Privacy Policy

Bel Ombre Car Hub - your data, your rights, our responsibility.

1. Introduction

Welcome to Bel Ombre Car Hub, operating at belombrecarhub.com. This Privacy Policy explains how we collect, use, disclose, protect and retain personal data when you browse our website, compare rental cars, open the booking widget, contact us by email or complete a car rental reservation for Bel Ombre and Mauritius. By using the site, you acknowledge this policy. Last updated: July 2026

2. Data Controller

Company: Bel Ombre Car Hub
Website: belombrecarhub.com
Email: book@belombrecarhub.com. Contact us for privacy questions, access requests or deletion requests.

3. Personal Data We Collect

We collect only data needed to provide car rental aggregation, booking assistance and website analytics.

  • Contact details such as name, email and phone number.
  • Booking details such as pickup and return location, rental dates, vehicle class, child seats, insurance choices and payment method preference.
  • Driver details requested by rental partners, such as age, licence country and voucher information.
  • Technical data such as IP address, device, browser, pages viewed, referrer and approximate location.
  • Communication data from email enquiries and support messages.

4. How We Use Data

We use personal data to process reservations, send vouchers, answer enquiries, prevent fraud, improve the website, monitor performance, comply with legal duties and pass necessary booking details to the rental supplier that will deliver or hand over the car.

5. Legal Bases

Where GDPR or similar principles apply, we process data under contract performance, legitimate interest, legal obligation or consent. Booking and voucher processing is necessary to perform the rental service requested by you.

6. Booking Partners and LocalRent Widget

The LocalRent white-label booking script is loaded on the website to show cars, prices and booking conditions. When you interact with the widget or complete a booking, data may be processed by LocalRent and the selected rental supplier under their own terms and privacy notices.

7. Yandex Metrika and Analytics

We use Yandex Metrika to understand site usage, clicks, traffic sources and technical performance. Analytics data helps us improve booking pages, detect errors and measure affiliate performance. Browser settings and available consent tools may allow you to restrict cookies or tracking.

8. Cookies

Cookies and similar technologies may support the booking widget, analytics, security, preferences and session stability. You can block or delete cookies in your browser, but parts of the booking flow may stop working correctly.

9. Data Sharing

We do not sell personal data. We share only necessary data with rental suppliers, booking platform providers, payment processors, analytics providers, hosting and technical service providers, professional advisers or authorities when required by law.

10. International Transfers

Because car rental booking and analytics services may use infrastructure in different countries, your data may be processed outside your country of residence. We use reasonable safeguards and rely on partner contractual controls where required.

11. Data Retention

Booking-related records are kept only as long as needed for service delivery, dispute handling, accounting, legal compliance and fraud prevention. Email enquiries are retained for a reasonable support period unless deletion is requested and no legal exception applies.

12. Security Measures

We use HTTPS, limited access, reputable service providers and organisational controls designed to protect data from unauthorised access, alteration, disclosure or loss. No internet transmission is perfectly secure, but we apply commercially reasonable safeguards.

13. Your Privacy Rights

Depending on applicable law, you may request access, correction, deletion, restriction, portability or objection to processing. You may also withdraw consent where processing is based on consent. Email us at book@belombrecarhub.com to exercise these rights.

14. Driver and Rental Supplier Requirements

Rental suppliers may need to verify licence validity, driver age, identity and voucher details before handing over a vehicle. Refusal to provide required booking or driver data may prevent completion of the rental agreement.

15. Children

Our services are intended for adult drivers and travellers arranging car rental. We do not knowingly collect personal data from children.

16. Third-Party Links

Our website may link to external websites, maps, booking partners and rental suppliers. Their privacy practices are controlled by those third parties, not by Bel Ombre Car Hub.

17. Policy Updates

We may update this Privacy Policy to reflect service, legal, technical or partner changes. The latest version published on this page applies from its stated update date.

18. Contact

For privacy, booking or data protection questions, contact Bel Ombre Car Hub at book@belombrecarhub.com.

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